Product Category: Kitchen Appliances (Full Kitchen)

Product questions/inquiries: Try to answer as many questions as possible about the product on the listing description and specifications tab.

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Transferring to (Outside Brand):

1-866-231-8893 (Option 2)  United States CS

info@forno.ca   United States General Enquiry

myorder@forno.ca  United States Order Enquiry

mypart@forno.ca  United States Parts Enquiry

mysupport@forno.ca  United States Support

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Shipping policy: 

Orders take 2-3 days to be processed and confirmed by the manufacturer. Shipping times if the item is in stock take 10-14 business days (subject to change). 

Forno products shipped from Memphis, TN 

White glove delivery included with every order through AM Home Delivery

LEAD TIME: 21 Days

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Return Policy:

Customers should refuse shipment if damaged to receive a replacement as soon as possible. 

Customer remorse returns (that are unopened in original packaging) will be handled by order@ctm-inter.com. Customers will be responsible for return shipping fee and 25% restocking fee.

FOR ANY DAMAGED SHIPMENTS, CUSTOMER RETURNS/EXCHANGES, PLEASE SEND TO DANNY ESMOND (OUTSIDE BRAND RETURNS LEAD) 

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General Brand Info:

Canadian company started in 1996, in Montreal, Quebec

International brand (CTM Group) with showrooms and warehouses in Asia. Employ their own QC workers overseas.

Forno products shipped from Memphis, TN 

Product categories:

Range hoods

Ranges (electric and gas)

Refrigeration

Microwaves

Dishwashers

Beverage Centers 

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Unique selling points:

Our Best Seller: Forno Galiano - Gold Professional 48" Freestanding Gas Range (FFSGS6244-48)

Frequent Promotions 

Unique looking ranges and range hoods (commercial looking) 

Some ranges incorporate rotisserie in the oven 

Range hoods range from 600 CFM (30”) t0 1200 CFM (48”) 

High-quality products at industry-low prices during promotions

Very little damage during delivery or warranty is needed once the customer receives the product

Free white glove delivery included with every order